For most funeral homes, aftercare stops at a sympathy card or a phone call.
But what happens when you actually help families navigate what comes after the funeral?
In this episode, host Paul Lovelace sits down with Matt Van Drimmelen to talk about how service-based aftercare can set your funeral home apart and drive real growth. Matt shares how helping families with estate closings builds the kind of loyalty that increases reviews, referrals, and preneed conversations.
You’ll also learn how combining personal care with thoughtful technology creates an aftercare experience families never forget.
About Matt Van Drimmelen:
Matt Van Drimmelen is the Founder and CEO of Full Circle Aftercare.
Connect with Matt here!
Learn more about Full Circle Aftercare here!
About the podcast:
It’s no secret that being a funeral professional is more challenging than ever. Between meeting families' changing needs and navigating the ever-evolving landscape of funeral service, you need proven strategies you can rely on to grow your business. Join us as we share insights and solutions on how you can improve your care for families and increase your market share. Whether you're pursuing growth, aiming to reduce stress, or striving to stay on top of industry trends, The Director's Playbook offers the tools to help you thrive.
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Find more episodes here!